Terms & Policies

1. Data Controller. QuantisphereLabs, located at Calle Maestro Caballero 2, Piso 3 D, Torrejón de Ardoz, Madrid, Spain, is the data controller responsible for the processing of personal data collected through this website.

2. Data Collection. We collect personal data you voluntarily provide through contact forms, including your name, email address, and project details. We also collect technical data automatically, such as IP addresses, browser type, and usage patterns through essential cookies.

3. Legal Basis for Processing. We process your data based on: (a) consent you provide when submitting forms; (b) performance of a contract when you engage our services; and (c) legitimate interest in improving our website functionality and security.

4. Data Usage. Your personal data is used exclusively to: respond to your inquiries, deliver requested services, send project-related communications, and maintain internal records necessary for service delivery.

5. Data Retention. We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Contact form submissions are retained for up to 12 months. Contract-related data is retained for the duration of the business relationship plus 6 years as required by Spanish tax law.

6. Data Sharing. We do not sell, trade, or rent your personal data to third parties. Data may be shared with: hosting providers necessary for website operation, payment processors for transaction handling, and legal authorities when required by law.

7. International Transfers. Your data may be transferred to and processed in countries outside the European Economic Area. In such cases, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

8. Your Rights. Under GDPR, you have the right to: access your personal data, rectify inaccurate data, erase your data (right to be forgotten), restrict processing, data portability, and object to processing. To exercise these rights, contact [email protected].

9. Data Security. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including encryption, access controls, and regular security assessments.

10. Contact. For privacy-related inquiries, contact: [email protected], Calle Maestro Caballero 2, Piso 3 D, Torrejón de Ardoz, Madrid, Spain. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).

1. What Are Cookies. Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

2. Essential Cookies. QuantisphereLabs uses strictly necessary cookies required for the website to function properly. These include session cookies for navigation, security tokens for form submissions, and your cookie consent preference. These cookies do not require consent under EU GDPR as they are essential for service delivery.

3. No Tracking Cookies. We do not use analytics cookies, advertising cookies, social media cookies, or any third-party tracking technologies. Your browsing behavior on this site is not monitored or profiled for commercial purposes.

4. Cookie Consent. Upon your first visit, a cookie banner will inform you of our essential cookie usage. By clicking "ENTER_LOUNGE" or continuing to use the site, you acknowledge the use of essential cookies. Your consent preference is stored locally on your device and is not transmitted to any server.

5. Managing Cookies. You can control and delete cookies through your browser settings. Disabling essential cookies may impair website functionality. Most browsers allow you to block or delete cookies through their settings menu.

6. Cookie Duration. Session cookies are deleted when you close your browser. The cookie consent preference is stored in localStorage and persists until you manually clear your browser data or until a maximum period of 365 days.

7. Contact. For questions about our cookie usage, contact: [email protected], Calle Maestro Caballero 2, Piso 3 D, Torrejón de Ardoz, Madrid, Spain.

1. Service Delivery. QuantisphereLabs delivers digital services including web development, e-commerce solutions, API architecture, cloud deployment, and technical consulting. All services are performed remotely from our office at Calle Maestro Caballero 2, Piso 3 D, Torrejón de Ardoz, Madrid, Spain.

2. Project Milestones. Projects are structured around defined milestones. Each milestone has specific deliverables and approval criteria. Payment for completed milestones is non-refundable once the deliverable has been provided and accepted by the client.

3. Cancellation Before Work Begins. If you cancel a project before work has commenced, you are entitled to a full refund of any advance payment within 14 business days. Cancellation must be communicated in writing to [email protected].

4. Cancellation During Active Projects. If you cancel during an active project, payment is due for all work completed up to the cancellation date. Completed milestones are non-refundable. Partially completed work will be delivered as-is, and you will be invoiced proportionally.

5. Defective Deliverables. If a delivered milestone does not meet the agreed specifications documented in the project brief, QuantisphereLabs will remediate the deficiency at no additional cost within a reasonable timeframe. If remediation is not possible, a partial refund proportional to the non-conforming scope will be issued.

6. Refund Process. Refund requests must be submitted within 30 days of the relevant milestone delivery. Refunds are processed within 14 business days to the original payment method. QuantisphereLabs reserves the right to deduct administrative fees for payment processing costs incurred.

7. Dispute Resolution. Any disputes regarding refunds will be handled in accordance with Spanish consumer protection law. Clients may contact the Spanish Consumer Arbitration Board or pursue resolution through the courts of Madrid, Spain.

8. Contact. For refund inquiries, contact: [email protected], Calle Maestro Caballero 2, Piso 3 D, Torrejón de Ardoz, Madrid, Spain.

1. Agreement. By accessing or using the services provided by QuantisphereLabs, located at Calle Maestro Caballero 2, Piso 3 D, Torrejón de Ardoz, Madrid, Spain, you agree to be bound by these Terms of Service. If you do not agree, do not use our services.

2. Scope of Services. QuantisphereLabs provides web development, e-commerce solutions, API architecture, cloud infrastructure deployment, SEO optimization, security auditing, and related digital consulting services. The specific scope, deliverables, timeline, and pricing for each project are defined in a separate project agreement or statement of work.

3. Client Obligations. The client must: provide accurate and complete project requirements, respond to queries within 48 hours, provide necessary access credentials and assets in a timely manner, and designate a single point of contact for project communications.

4. Intellectual Property. Upon full payment, all intellectual property rights for custom-developed deliverables transfer to the client. QuantisphereLabs retains the right to use anonymized case studies and general methodologies developed during the project. Third-party libraries and frameworks remain subject to their respective licenses.

5. Payment Terms. Invoices are issued according to the project milestone schedule. Payment is due within 14 days of invoice date. Late payments incur a 2% monthly interest charge. QuantisphereLabs reserves the right to suspend work if payment is overdue by more than 30 days.

6. Confidentiality. Both parties agree to keep confidential all proprietary information exchanged during the project. This includes business strategies, technical architectures, source code, and client data. This obligation survives termination of the agreement for a period of 3 years.

7. Limitation of Liability. QuantisphereLabs shall not be liable for indirect, incidental, or consequential damages. Total liability under any agreement is limited to the total fees paid by the client for the specific project giving rise to the claim.

8. Force Majeure. Neither party shall be liable for delays or failures in performance resulting from circumstances beyond reasonable control, including natural disasters, pandemics, government actions, or internet infrastructure failures.

9. Termination. Either party may terminate a project agreement with 14 days written notice. Upon termination, the client pays for all work completed to date. All deliverables completed and paid for will be transferred to the client.

10. Governing Law. These Terms are governed by Spanish law. Any disputes shall be resolved in the courts of Madrid, Spain, without prejudice to consumer protection rights under EU Directive 2011/83/EU.

11. Contact. For questions about these Terms, contact: [email protected], Calle Maestro Caballero 2, Piso 3 D, Torrejón de Ardoz, Madrid, Spain.